This guide is also available as a single PDF file. Download it here.
Step 1: Inflation guide
1. Take the board from its storage bag and release the security strap
2. Unroll the board on a flat, smooth surface such as a sandy beach or grass making sure the fins are facing the ground.
3. Take the pump out of the bag and ensure that the pump's hose is screwed to the pump unit and that the air inflow valve has been removed.
4. Find the inflation valve at the tail of the board on the top and unscrew the cap.
5. Important: Make sure the red valve head is in the outer most position (i.e. the red valve bit is not pushed in). Experiment by gently pushing the button in and out and if stuck twist lightly to ensure that the red valve is in the outer most position. This lets air in when pumping, but stops air from coming out again. Pumping the board when the red bit is pushed in could damage the pump, board and yourself. Also, all the air will come out when detaching the pump hose.
6. Attach the pump’s hose to the board’s valve by using a push and twist action.
7. Make sure you keep your hands towards the centre of the pump handles when pumping, your feet firmly on the foot rests, and make sure you push directly down over the pump shaft. As the board gets to around 10 psi, it will become slightly more challenging to pump. This is normal. Follow our recommended PSIs based on your weight below.
Do not pump above 25 PSI! This is extremely dangerous and could cause serious personal injury.
Note: If you hear air exhaling on each pump, ensure that the pump’s hose is twisted fully into the board’s valve and that the pump hose is not twisted.
Recommended PSIs (based on the rider's weight)
- 15 PSI: Up to 85kg
- 20 PSI: Over 85kg
8. Disconnect the hose by twisting and removing from the valve (the reverse of step 6). The board’s red valve ensures that air does not escape. Then carefully screw the grey cap back on to prevent water entering the valve. If all of the air comes out resulting in a deflated board, then please ensure that step 3 has been followed correctly and that the red valve has been twisted gently so that it is in the outer most position.
Step 2: Fin set up
1. The fin is detachable for transportation purposes. Take the fin and when the board is inflated push the fin into the fin slot. With your fingers turn the screw cap (ensuring the board cap hole and the fin cap hole are aligned) and you should feel it become connected to the board and tighten as you screw.
Step 3: Leash set-up
1. Unstrap the leash Velcro and find the black thin rope (A). Take this and thread it through the metal D ring at the back of the board and then thread it back through itself as shown in (A). Tighten this by pulling as shown in (B). Undo the Velcro on the leash and attach to the black rope as in (C), then push the Velcro nearest the rope down, then the Velcro furthest away followed by the small securing Velcro nearest the black rope (D). Attach the other end of the leash to the outside of your leg.
Step 4: Deflation and bagging
1. Unscrew the middle detachable fin, slide it out and then remove (the reverse of step 2).
2. When ready to deflate your board unscrew the valve cover (A) and then gently push slightly down (but not all the way down) the central red valve head (B) letting air out slowly (for about 30 seconds). Once the main pressure has decreased, push the button down all the way (C). This will lock the valve open and allow all air to escape from the board while you roll it up for storage. This can be a bit of a scary process as the air comes out quite high pressure. Don’t panic. This is normal. Make sure sand or water does not enter the valve whilst doing this.
Important: If you depress the central valve head too far at the beginning of the deflation process, the rapidly expelling air could blow out the main sealing washer.
3. Roll up the board from nose to tail making sure that the fins are on the outside (D) with the pump placed at the front and within the rolled board itself.
The pump has been placed at the front of the board and then the board rolled up with the pump inside. This saves on space when placing into the bag and also prevents damage to the traction pads by over rolling.
4. When the board has been rolled up, attach the security strap (opposite of step 1) and put back into the bag and reflect on the awesome time that you’ve had!
Maintenance and repairs:
Locating a leak/puncture
If you sense or hear the board losing air and it is not due to the colder temperatures, then check the board for leaks. To locate the leak, pore fresh water over the board and look for air bubbles. If the valve is leaking, then check that the valve insert is screwed tight and has popped up fully into the outright position. If air still comes out, then send us a video and we can help you out chatting through the repair and sending you a replacement valve.
Tears or punctures:
If a tear or puncture occurs, it is easy to repair: don’t panic! Repairs are easily done with your included patch kit. If the puncture is non-valve related, then get the repair kit out and you will find two patches: one white and one black. First you will need to clean the patch and area of the board thoroughly with soapy water (if you have nail polish remover, then this an even better cleaner) and ensure that it is completely dry before proceeding. Apply a thin layer of glue to the whole surface both the patch and around the leak (don’t push them together), wait 5 minutes and then apply a decent amount of glue to both pieces and press the patch against each other. Apply strong pressure. Put a weight/weighted object on the patch (this is really important) and then leave for 12 hours to set. Remove the weight and then apply glue around the edges to completely seal it. Leave for another 12 hours and then it should be ready to inflate (make sure the board is subject to dry conditions during this 24 hour repair period).